Individuals associated with the Business subscription will be prompted to log in with Mass General Brigham Single Sign On (SSO).

For support after the merge, individuals will contact the IS Service Desk.

Team Admins will no longer have access to Admin controls in Dropbox.

To request a team merge, please contact the IS Service Desk.

Anyone using Dropbox for Mass General Brigham business purposes will be prompted to move to the primary Dropbox Business account to comply with your institution’s policies, standards and procedures. Team Admins of Dropbox Business accounts tied to a or affiliated email address were contacted directly by Dropbox regarding the enterprise rollout of Dropbox Business at Mass General Brigham. Contact the IS Service Desk for assistance.Visit Frequently Asked Questions for troubleshooting information.Visit the Dropbox Business User Guide for installation how-to’s and best practices.Please contact the IS Service Desk for all new Dropbox Business account requests and support. Enter your new email address and current Dropbox password.If your Dropbox account uses a different email address, change it to your primary email address.Scroll down, your primary email address is contained in the External Email Address field.What is my primary institutional email address? If you have a personal Dropbox account that you wish to convert to Dropbox Business, verify that your current personal Dropbox account uses your primary institutional email address. or ), please change the email address on the Dropbox account to something personal (e.g. If you have a personal Dropbox account that does not contain Mass General Brigham information but uses an institutional email address (e.g. If you have a personal Dropbox account that contains Mass General Brigham information, you must move the data to a Dropbox Business account with Mass General Brigham. Dropbox Business allows you to sync, share, and manage your files online. Dropbox Business provides unlimited storage, fully encrypted data and is compliant with Mass General Brigham's policies and procedures.

Dropbox team account